5 Steps: How to Design Engaging Chatbot Conversation Flow?
A good chatbot can take a user from intent to purchase within seconds. But chatbots aren’t as smart as humans. They are not capable of deciphering every possible communication made by us. To counter this issue these bots use pre-defined conversation flows. These flows stimulate conversation while directing the user to the desired action. Know how to create an effective conversation flow for your chatbot so that it can engage users and provide value.